Memor More support
Something not working, or a question about your subscription? Email us and a person who works on the app will reply.
Email support
[email protected]To help us sort it out faster, include:
- Your device (for example iPhone 15, iPad Air or a Mac) and its system version
- The Memor More version, if you know it
- What you did, what you expected and what happened instead
- A screenshot or screen recording, if the problem is visible on screen
Never send your Apple Account password or full payment details. We will not ask for them.
Common questions
Premium disappeared after reinstalling or changing device
Sign in with the Apple Account you used for the purchase, then open Memor More Settings and tap Restore Purchases.
How do I cancel my subscription?
Premium is billed by Apple, so cancellation happens there. On iPhone or iPad, open Settings, tap your name, then Subscriptions and Memor More. Apple's cancellation instructions
Can I get a refund?
Apple decides refund eligibility for App Store purchases. You can request one through Report a Problem .
How do I delete my data?
Uninstalling the app stops all collection. To request deletion of data associated with your device, email [email protected]. The privacy policy explains what is collected and why.
What does Premium include?
The pricing page compares Free and Premium, including AI generation limits and the free trial.